Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.
Since the FFT was launched in 2013, millions of patients have submitted feedback.
It’s used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
Feedback and Complaints
If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this GP surgery, please let us know.
This includes Primary Care Network staff working as part of our GP surgery.
We operate a complaints procedure as part of the NHS system for dealing with complaints, our complaints system meets national criteria.
Complete Our Complaint FormPositive Feedback
If you’ve had a positive experience with us, please click the button below.
Leave Feedback via NHS.UKGP Patient Surveys
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England.
The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.
Visit their “How do I…?” page to learn more or read their FAQ.
More detailed results from the GP Patient Survey are available from the GP Patient Survey website.
Practice Overview (gp-patient.co.uk)
Survey ResultsCare Quality Commission
The Care Quality Commission is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom.
It was established in 2009 to regulate and inspect health and social care providers in England.
Please click the link below to view our CQC report.